Privacy Policy

Effective from 11th November 2026

Who looks after your information?

Cary Good Things is the controller responsible for the personal information described here. Contact us at carygoodthings@gmail.com

What we collect and why

• Enquiries. We use your name, contact details and message to respond and keep a record of the conversation. We do this to take steps you request before entering a contract, or because we have a legitimate interest in answering enquiries and managing our correspondence.
• Directory listings. We use listing details and contact information supplied by you, your organisation or from Google or your website. We use this information to manage and keep the directory accurate, based on our legitimate interest in helping people find local businesses and organisations. Information you provide for publication, including business contact details and images where applicable, is visible to visitors. Contact us if you want a listing corrected or removed.
• Orders. When you buy from us, we use your contact, billing and delivery details, order information, and any text you provide for personalisation to take payment, fulfil your order and help with returns. We do this to perform our contract. We keep the records required for tax and accounting because we have a legal obligation to do so. We need your delivery and contact information to fulfil a delivery order.
• Website operation. We use necessary technical information to operate, secure and troubleshoot the site, based on our legitimate interest in keeping it available and secure.
• Marketing. We may use your contact information to send you news, updates, offers and information about our products and services. We do this where you have given your consent or where permitted by applicable data protection and marketing laws. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. Where we rely on consent, you can withdraw it at any time.

Who we share information with

We may share your personal information with trusted third-party service providers who support the operation of our website and services. These may include providers of website hosting, payment processing, communications, delivery and fulfilment, and professional advisory services.

We only share information where necessary for legitimate business purposes, to provide our services, or to comply with legal obligations.

Where you contact a business listed in our directory directly, that business is responsible for handling the information you provide in accordance with its own privacy policy.

How long we keep information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing our services, managing our business operations, complying with legal and regulatory obligations, and resolving disputes.

When information is no longer required, we securely delete or anonymise it in accordance with applicable data protection laws.

Cookies and similar technologies

Our website may use cookies and similar technologies to ensure it functions correctly, improve your browsing experience, and help us understand how visitors use the site.

Some cookies are essential for the operation and security of the website, while others may be used to collect anonymous or aggregated information about website traffic, visitor behaviour and performance.

We may use third-party analytics services, such as Google Analytics, to help us understand how our website is used and identify opportunities for improvement.

Where required by law, we will ask for your consent before placing non-essential cookies or using similar tracking technologies. You can choose whether to accept or reject these technologies and withdraw your consent at any time through the cookie preferences available on our website, where provided.

You can also manage or disable cookies through your browser settings. Please note that restricting certain cookies may affect how some features of the website function.

Your rights

Depending on the circumstances, you can ask to access, correct or delete your information, restrict its use, object to processing or receive a portable copy. You can object to direct marketing at any time. Where we rely on consent, you can withdraw it at any time without affecting earlier lawful processing.

To exercise your rights, contact carygoodthings@gmail.com. You can also complain to the UK Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.

Changes to this policy

We will update this page when our practices change and revise the effective date above.

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